1 post tagged “collection”
I know that there are many online communities dedicated to problems that people have regarding bad incidents of customer service, but I would like to take some time and talk about a good customer service experience I had.
People who know me, know that I like to collect things, and that I really like board games. The one I am currently having a lot of fun with is Killer Bunnies and the Quest for the Magic Carrot. (Don't let the name get you it is a really robust game with a lot of interesting strategies) There are a number of expansions for the game, and apart from the "Bunny Blanks" I have purchased all of them from local game stores.
The only problem that I saw, was that there are also a number of "Convention Only" and Promo cards that the company has. Being the collector that I am I wanted to get my hands on them if they were still available. So I contacted the company, and told them my situation and within a day or two they replied asking me for my address so they could send some of the cards my way. Now, there are only 12 of these cards, all created on limited print runs, so getting them straight from the company is pretty cool. I thought I might get one or two, but when I opened the envelope today I had not two, but 6 of the 12 cards they released.
There is not a lot that can be said to that except, thanks very much Playroom Entertainment! Thanks for your generosity and your wonderful game! Keep up the great work!
That is advertising that only cost someone a stamp.
